Refund Policy

Our guarantee

Every order comes with two promises:

• 30-day replacement or refund. Not happy with your account? Within 30 days of delivery, ask for a replacement or a refund.
• 30-day support. For 30 days after delivery, our team helps you with access, setup and any problem with the account.

We usually reply within 1 hour. This page explains how both promises work. Please read it before you order.

Delivery time

We deliver account details and transfer instructions within 12 to 24 hours of your payment being confirmed. Most orders are delivered sooner. If we cannot deliver within 24 hours, you can cancel your order and receive a full refund.

30-day replacement or refund

If you are not satisfied, you can ask for a replacement account or your money back within 30 days of delivery. To keep returns fair for everyone, the account must come back to us as you received it:

• You give back full access and ownership, including any email, password and recovery details you changed.
• The account has no new strikes, warnings or restrictions caused by content or activity after delivery.
• The account has not been sold, transferred or shared with anyone else.

Once we confirm the account is back with us, we send you a replacement account of the same type or your refund, whichever you choose.

30-day support

For 30 days after delivery, we help you with:

• Completing the ownership transfer and securing the account.
• Login, verification and recovery questions.
• Setup questions, such as linking AdSense or checking monetization settings.

If, within those 30 days, the account loses access or monetization because of something that happened before delivery, we replace it with an account of the same type or refund you.

When a refund is not available

• More than 30 days have passed since delivery, unless the 30-day support section above applies.
• The account was limited, suspended or changed by the platform because of content or activity after delivery.
• The account cannot be returned in the condition described in the 30-day replacement or refund section.
• You gave an incorrect email address or did not follow the transfer instructions.
• Earnings, views or growth did not meet your expectations. We do not guarantee results.

How to request a return or help

Email support@instantmonetize.com or use the chat on our website. Include your order number, the email used at checkout and a short description. Screenshots help us resolve it faster. We usually reply within 1 hour.

How refunds are paid

Approved refunds go back to your original payment method. Card refunds can take 5 to 10 business days to show in your account. USDT refunds are sent to a wallet address you give us.

Contact

Questions about this policy? Email support@instantmonetize.com.